Shipping Policy

Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there    may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance,    we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of    the backordered item or if you would prefer for us to process a refund.

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order.    Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer.

3.1 Return Due To Change Of Mind AM Lifecare will happily accept returns due to change of mind as long as a request to return is received by us within 9 days of receipt of item and are returned to us in original packaging, unused and in resellable condition. Return shipping will be paid at the customers expense and will be required to arrange their own shipping. Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email. (AM Lifecare) will refund the value of the goods returned but will NOT refund the value of any shipping paid.

3.2 Warranty Returns

AM Lifecare will happily honor any valid warranty claims, provided a claim is submitted within 90 days of receipt of    items. Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful    warranty claim. Upon return receipt of items for warranty claim, you can expect VAISAKH to process your warranty    claim within 7 days.    Once warranty claim is confirmed, you will receive the choice of: 

• refund to your payment method   
• a refund in store credit   
• a replacement item sent to you (if stock is available)

4.1 Transit Time Domestically 

In general, domestic shipments are in transit for 5 – 7 days 

4.2 Transit time Internationally

Generally, orders shipped internationally are in transit for 4 – 22 days. This varies greatly depending on the    courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at    checkout. 

4.3 Dispatch Time

Orders are usually dispatched within 2 business days of payment of order Our warehouse operates on Monday – Friday    during standard business hours, except on national holidays at which time the warehouse will be closed. In these    instances, we take steps to ensure shipment delays will be kept to a minimum. 

4.4 Change Of Delivery Address

For change of delivery address requests, we are able to change the address at any time before the order has been    dispatched. 

4.5 P.O. Box Shipping 

AM Lifecare will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to    these locations.   

4.6 Items Out Of Stock 

If an item is out of stock, we will dispatch the in-stock items immediately and send the remaining items once they    return to stock. 

4.7 Delivery Time Exceeded 

If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their    shipment based on the latest updates made available by the shipping provider.

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch    with our customer service. If the parcel has been delivered without you being present, please contact customer  service with next steps.

7.1 Sales Tax

Sales tax has already been applied to the price of the goods as displayed on the website   

7.2 Import Duties & Taxes

Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and AM Lifecare encourage you to be aware of these potential costs before placing an order with us. If you refuse to to pay duties and taxes upon arrival at your destination country, the goods will be    returned to AM Lifecare at the customers expense, and the customer will receive a refund for the value of goods    paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.

If you change your mind before you have received your order, we are able to accept cancellations at any time before    the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

For all customer service enquiries, please phone us at +91 9447705241